JAAQ FOR HEALTHCARE ORGANIZATIONS

Support patients at every step of the care journey.

From waiting well to engaging fully in treatment, JAAQ helps patients navigate complex systems with clarity, confidence and clinically governed guidance.

The silent cost of being underprepared

NHS waiting lists are at record highs. Resources stretched. When patients finally get appointments, too many don't show up.

DNA = Did Not Attend. Every missed appointment costs money, wastes clinical time, and delays care for others.

Those who do attend often arrive confused, anxious, or unprepared.

Key benefits designed to

Reduce DNA rates

Prepared patients show up

Ease waitlist anxiety

Support people while they wait

Improve consultation quality

Patients arrive informed

Reduce inappropriate referrals

Right care, right time

How JAAQ approaches it

Step 1

Pre-Care Content
Targeted content before appointments.

Step 2

Expectation Setting
Short videos answer questions patients actually have.

Step 3

Waitlist Support
Help people manage while they wait.

Step 4

Target Outcomes
Attendance, preparation, consultation quality.

Built for Safety

JAAQ is designed to meet the clinical, technical, and data security standards required by healthcare and enterprise partners.

  • ISO 27001 and ISO 9001 certified information security management
  • Safety by design, embedded across product development
  • Ongoing clinical risk and hazard evaluation
  • Aligned with NHS digital and clinical governance frameworks

JAAQ’s impact programme

Science-backed

Expert and experience-led psychoeducation content can drive stronger engagement, retention and understanding than traditional wellbeing content.

Proven in practice

Partners have reported reduced mental health-related absence, fewer unnecessary claims, and more people reaching the right support sooner.

Building the evidence base

Together with Meridian Health Ventures, we are investing in a clinical impact study in healthcare settings using standardised outcome measures.

Ready to enhance your value proposition?

Your members expect meaningful wellbeing support. Generic content isn’t enough. Governance matters.

The result? Limited differentiation. Increased scrutiny. Untapped engagement potential.

JAAQ enables safe, expert-led activation within your offering.

30 minutes. No pressure.
We'll help explore the right solution for your organization.

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